What does the term ''unified communications'' mean? Put simply, it's a process of putting all your communications in one place and enables you to make contact with your customers and your colleagues via any channel ...
The number of personal mobile devices being used by employees is growing dramatically, whether purchased by the individual or by the company. They are increasingly being used to access corporate email and corporate data...
Email is perceived as a good thing in businesses. It is fast, it offers the means to deal with customers, contacts and colleagues efficiently, it is easy to understand and provides a digital record of conversations between 2 people ...
In a recent post, I talked about solutions for replacing a legacy voice system or establishing a new comms infrastructure. These could be terrestrial, building-resident systems, cloud based solutions or even a mix of both ...
How do you handle your voice calls? Do you still have a phone system that links to the standard telephone line network? This phone system has probably been installed for quite a number of years and still works, doesn't it?
"Workload Innovation was asked to provide a helicopter overview of the IT systems currently in place in the business and the plans for the development of those systems now and in the near future."
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